The current Pegasus NLP Newsletter is about people who are nasty, spitful and gossipy. Who rule others through fear. Who cause dissention and undermine morale in organisations. And who play on the fact that the majority pf people want to be nice! Whereas they want to play ‘enemies and allies’.
We look at some of the different types of Petty People behaviours – and at their impact – and at what to do about them.
The article was inspired by conversations I’ve recently had with two people who are experiencing difficulty as a result of Petty People making life difficult in their respective workplaces.
And, when you consider that we can spend 1 in 5 waking hours at work – and even more time thinking about our jobs and travelling to and from them – having this environment contaminated by Petty People isn’t a trivial issue. Continue reading
Sitting in Caffe Nero a few days ago I had the uncomfortable experience of watching and hearing a loud and brash young manager (unintentionally, I think) humiliating a soft-spoken direct report.
As appraisals go it was a pretty thorough example of how not to do it.
There was no quality of rapport. The manager was clicking his pen, constantly shifting his position in his chair, bouncing his knees under the table as if to an internal fast paced rhythm, he’d start off his very loud comments by looking briefly at his victim and then continue the comments in a quite mechanical manner while gazing out the window beside their table, as if reciting a rehearsed spiel.
He (we’ll call him Jack) demonstrated no attempt to understand the other person’s (let’s call him Mohan) viewpoint and in fact showed little interest in Mohan at all. Continue reading
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