manager

You’re already a life coach

Tip 1. ‘Pegasus NLP Tip: You’re a coach whenever you help a person with a difficulty: teacher, manager, parent, friend, professional coach’.

The term life coach describes a person whose profession involves helping others overcome their difficulties and achieve their goals. But we all act as amateur life coaches at times.

You are life coaching whenever a friend or colleague or member of your family asks for your help in dealing with a problem. If you are a team leader or manager you do it as part of your role – especially in appraisals. Many parents aim to offer coaching to their children as an alternative to telling them what to do or think.

Last week’s NLP Twitter Tips on @pegasusnlp offered 5 suggestions for doing a better job of ‘amateur life coaching’. The week’s tips are developed in this article. Continue reading

Petty People in the workplace

The current Pegasus NLP Newsletter is about people who are nasty, spitful and gossipy. Who rule others through fear. Who cause dissention and undermine morale in organisations. And who play on the fact that the majority pf people want to be nice!  Whereas they want to play ‘enemies and allies’.

We look at some of the different types of Petty People behaviours – and at their impact – and at what to do about them. Continue reading

How not to do an appraisal

Sitting in Caffe Nero a few days ago I had the uncomfortable experience of watching and hearing a loud and brash young manager (unintentionally, I think) humiliating a soft-spoken direct report.

As appraisals go it was a pretty thorough example of how not to do it.

Rapport – what rapport?

There was no quality of rapport. The manager was clicking his pen, constantly shifting his position in his chair, bouncing his knees under the table as if to an internal fast paced rhythm, he’d start off his very loud comments by looking briefly at his victim and then continue the comments in a quite mechanical manner while gazing out the window beside their table, as if reciting a rehearsed spiel.

He (we’ll call him Jack) demonstrated no attempt to understand the other person’s (let’s call him Mohan) viewpoint and in fact showed little interest in Mohan at all. Continue reading

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