Rapport is the feeling of being at ease and in tune with someone; it’s what we experience when engaging in a satisfactory relationship.
We have all had the experience of instantly feeling quite at ease with someone. And the feeling of being instantly ill-at-ease with someone else. In the first case there is a natural experience of rapport and in the latter case rapport does not exist.
In NLP we consider rapport to be a process of emphasising the similarities between us – and of playing down the differences. People have been doing this for millennia; NLP provides us with a way of clearly understanding the process, or the ‘mechanics’, of rapport. Continue reading
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