Archive for June, 2008
I’ve always been struck between the attitude in France or Spain or Italy to serving in cafes, bars, and restaurants compared with that in the UK.
In those countries servers do so with panache and style and a pride in their role and in ‘their’ bar or ‘their’ part of the restaurant. They move about with purpose and dignity. They serve you your drink your meal with theatrical flourishes. They enjoy and take pride in what they do – and it shows. And customers respond to them with respect.
Here in the UK things are quite different Read the rest of this entry »
It was on one of our NLP Master Practitioner Certification Courses and we were exploring the NLP process of ‘modelling’ – learning to identify how someone does something. And one of the topics we explored was how participants were able to ‘do’ the skill of insomnia.
(In NLP we consider everything we do, whether we do it voluntarily or involuntarily, as a ‘skill’. If someone has an appealing and desirable skill we might model it to be able to teach it to others and/or learn it for ourselves. Read the rest of this entry »
